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Thursday, December 6, 2007

Infrastructure Lifecycle Management

The end to end IT infrastructure life cycle management includes the following:

1. Strategy
Covering the Portfolio & Financial Management
2. Design
Availability/Business Continuity/Capacity/Security Design
3. Transition
Change/Release/Configuration Management including provisioning and patching of technology stack
4. Operation
Incident/Problem Management involving the service monitoring and proactive management
5. Continual Improvement
Service Level Management and Improvement and Reporting

As per latest ITIL V3
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